How do I pay for my order on Stuffcool?
The following payment options are available at Stuffcool :
- Credit / Debit Card : All major cards support including MasterCard, Visa & American Express
- Netbanking : 25+ banks supported
- Cash on Delivery : Available at 2000+ locations
- Cheque Deposit
How do I pay via Credit / Debit Card?
We accept all major bank cards issues in India. We do not process International cards. In the Payment option during Checkout, you shall be asked to enter your Card Number, Expiry Date, 3 digit CVV number (given at the back of your card). You shall then be redirected to the bank’s secure page to enter your online secure password. Once the payment has been made, you shall be redirected back to the Stuffcool Order Confirmation page.
Is it safe to pay by my card / netbanking at Stuffcool?
Stuffcool uses the highest level of security available online for payments. We use PayU (payment gateway) to process our online payments. PayU offers a PCI-DSS compliant solution & is one of the leading trusted payment gateways in India. Be rest assured, transacting & paying online at Stuffcool is done in a safe & secure environment.
How do I pay via Netbanking?
On the payments page, you have to select “Pay via Netbanking” option & then select your bank. You will be redirected to the Bank’s secure Login page & asked to enter your credentials there. Once the payment has been made, you shall be redirected back to the Stuffcool Order Confirmation page.
What happens if my transaction fails or does not go through?
You can go back to the Checkout page & retry making the payment. Please re-check the details you enter (card no., expiry date etc.) carefully and try making the payment again.
If the transaction fails again, please contact the Stuffcool Care team immediately at email@example.com or 092-234-20005. Please quote the transaction reference number. We shall try our best to help you & complete the transaction.
How do I use the Cash-on-Deliverypayment option?
You simply have to select the “Cash-on-Delivery” payment option at the Checkout page. You can pay in cash when the product is delivered at your doorstep. Please note that you can open your shipment only after you have paid cash to the delivery person.
How do I pay via Cheque Deposit?
In case ;
- you don't have a Credit / Debit Card
- your Bank is unavailable for Netbanking
- Cash on Delivery payment option is not available in your area
You may choose the Cheque Deposit option. You have to deposit the full order amount by cash or cheque at any HDFC branch across India. Once you have done so, please alert the Stuffcool Care team about the same. On receipt of the amount in our account, we shall immediately ship your order and mail you the shipment details. Please note our Account No.:
HDFC Bank Account No: 05432560005852
HDFC Bank Account Name :Stuffcool Retail Pvt Ltd.
Branch :Ahura Centre, Andheri East, Mumbai
IFSC Code :HDFC0000543