

FAQs
Most devices now are Type C Based devices and hence the Neo is perfect to charge an array of your personal devices. From 2 Phones to iPads/Tablets, Neckbands, Airpods, Wearables, the Neo provides dedicated output from both its Type C Ports to fast charge 2 devices connected to it.
There is no power sharing in Neo 40. Both ports provide dedicated output for 20W PD from each type C port.
Either port provides 20W of PD output irrespective of whether both ports are used or just a single port is used.
Given that the conversion from high-voltage AC to low-voltage DC during the charge isn’t 100% efficient, it’s normal for phone battery chargers to have standard warming-up when charging mobile phones.
No. This charger does not support Samsung PPS Super Fast Charging. Please reach out to support to recommend an appropriate PPS charger.
Yes, when your device will reach 100% - it will cutoff power automatically.
You can mail us on support@stuffcool.com with a video showing the problem and an invoice copy and we will be happy to help out